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You don’t need to send them to a special department for that – you can process those requests within Microsoft Dynamics RMS. Other times, they want to put an item on layaway. With the touch of a button, they can view a customer’s transaction history to offer the best possible product (and upsell, too). Your customers’ shopping history is a treasure trove of useful information for your staff. You can also quickly generate purchase orders and export them to Word or Excel. Salespeople on the floor can see availability and stock location through the POS system. Microsoft Dynamics RMS lets you track and manage inventory through a number of stock and sales methods, including standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory, and weighed. Microsoft Dynamics RMS has built-in wizards that make setup fast.ĭon’t disappoint customers with out-of-stock items or tell them you don’t know when the next shipment is. When you’re transitioning to a new POS solution or using one for the first time, you don’t want to spend too much time setting it up. It features quick setup, inventory management, the viewing of customer histories, the processing of non-sales functions, discounting, ease of scalability, and a wide variety of additional modules. Retail Realm bills Microsoft Dynamics RMS as a tool to automate the sales process. If you want to accept credit cards, you’ll also need a card reader, as well as a merchant account with a credit card processing company. Retail Realm’s POS systems aren’t tied to a specific credit card processor, though Mercury (now called Vantiv Integrated Payments) is a preferred partner. What You’ll Needīoth Microsoft Dynamics POS 2009 and Microsoft Dynamics RMS are POS software, so in order to run them you’ll need a workstation and a cash drawer.
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Read on to learn whether either of these solutions is right for you. It offers features that retailers with more than one branch will find useful. Microsoft Dynamics POS 2009 is designed for single outlet operations, while Microsoft Dynamics RMS is meant for small to medium-sized retailers. Two of the components in that suite are Microsoft Dynamics POS 2009 and Microsoft Dynamics RMS.